Terms of service

Last updated: 9th March 2026

These Terms of Service ("Terms") govern your use of this website and the purchase of digital products from [Your Business Name] ("we", "us", "our").

By accessing our website or purchasing our ebooks or audiobooks, you agree to be bound by these Terms.

If you do not agree, please do not use our website.

For any questions, contact us at:
📧 hello@bwbethebook.com

1. About Us

We are a UK-based business selling digital products, including ebooks and audiobooks.

All products are delivered electronically. No physical goods are shipped.

2. Eligibility

By using this website, you confirm that:

  • You are at least 18 years old, or

  • You have permission from a parent or guardian.

You agree to provide accurate information at checkout.

3. Digital Products

All products sold on this website are digital downloads, including:

  • Ebooks

  • Audiobooks

Upon successful payment, you will receive access to download or stream your purchased content.

It is your responsibility to ensure that your device is compatible with the file format provided.

4. Pricing and Payment

All prices are displayed in GBP (£) unless otherwise stated.

We reserve the right to change prices at any time.

Payments are processed securely via Shopify and third-party payment providers. We do not store your full payment card details.

Your order is confirmed only once payment has been successfully processed.

5. Digital Download Policy & No Refunds

Due to the nature of digital products:

  • All sales of ebooks and audiobooks are final.

  • Once a digital product has been downloaded or accessed, it cannot be returned.

  • We do not offer refunds unless required by UK consumer law.

Under the Consumer Contracts Regulations 2013, you agree that by purchasing and accessing a digital product immediately, you waive your 14-day cancellation right.

If you experience technical issues accessing your purchase, please contact us at hello@bwbethebook.com and we will assist you.

6. Intellectual Property

All content sold on this website is protected by copyright and intellectual property laws.

When you purchase an ebook or audiobook, you are granted:

  • A personal

  • Non-exclusive

  • Non-transferable

  • Revocable licence

You may not:

  • Share, distribute, or resell the files

  • Upload the content to file-sharing platforms

  • Copy or reproduce the content for commercial purposes

  • Modify or create derivative works

Unauthorised distribution may result in legal action.

7. Prohibited Use

You agree not to:

  • Use the website for unlawful purposes

  • Attempt to gain unauthorised access to our systems

  • Transmit viruses or malicious code

  • Interfere with the website’s security

We reserve the right to suspend access if misuse is suspected.

8. Account Responsibility

If you create an account on our store, you are responsible for:

  • Maintaining confidentiality of your login details

  • All activities under your account

We are not liable for unauthorised use caused by your failure to safeguard your login credentials.

9. Limitation of Liability

To the fullest extent permitted by law:

  • We are not liable for indirect, incidental, or consequential damages.

  • We are not responsible for device compatibility issues.

  • Our total liability shall not exceed the amount paid for the product purchased.

Nothing in these Terms excludes liability for death or personal injury caused by negligence or fraud.

10. Availability of Website

We do not guarantee uninterrupted access to our website.

We may suspend, withdraw, or amend the website without notice.

11. Privacy

Your use of this website is also governed by our Privacy Policy.

12. Governing Law

These Terms are governed by the laws of England and Wales.

Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

13. Changes to These Terms

We reserve the right to update these Terms at any time.

Changes will take effect immediately upon publication on our website.